OSCARO RECAMBIOS

Privacy Policy

Effective Date: September 20, 2026

Welcome to the privacy policy of OSCARO RECAMBIOS SL. This document is designed to clearly explain how we collect, use, store, protect, and manage your personal information when you visit and shop on our official website, accessible at www.oscarorecambiossl.com. As a team of driving enthusiasts dedicated to curating high-quality, practical car essentials for every driver, we place the utmost priority on safeguarding your privacy rights. We are committed to being fully transparent about our data handling practices, ensuring that every interaction you have with our platform is secure, trusted, and aligned with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area, and other relevant global privacy frameworks. By accessing our website, creating an account, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agreed to all the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using our website and associated services.

1. About Us

OSCARO RECAMBIOS SL is the data controller responsible for your personal information processed through this website. If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, you can reach out to us using the following contact details:

  • Full Company Name: OSCARO RECAMBIOS SL
  • Registered Address: Ronda Can Rabada 2, Planta 1, Local 6, 08860 Castelldefels, Barcelona, Spain
  • Contact Email: hexit@oscarorecambiossl.com
  • Contact Phone Number: +34 628 673 094

Our team is made up of passionate driving enthusiasts who understand the value of reliable, easy-to-use car tools and in-car accessories for daily commutes and long road trips. We handpick every product in our store, from car air fresheners and storage organizers to heavy-duty car hooks and leakproof trash bags, for its durability, practicality, and perfect fit for all types of vehicles, and we extend that same care and attention to every step of protecting your personal data.

2. Types of Information We Collect

We only collect information that is necessary to deliver a seamless, secure, and personalized shopping experience to you. The categories of information we may gather include:

2.1 Information You Provide Directly to Us

This refers to any data you voluntarily share when interacting with our website:

  • ‌Account Registration Data‌: When you create an account on our platform, we collect your full name, email address, contact number, and a secure password to manage your account, track your order history, and save your preferred shopping settings.
  • ‌Order and Transaction Data‌: When you place a purchase on our shop, which features products ranging from Leather Car Air Freshener with Magnetic Back, Car Seat Gap Filler Organizer with Charging Port, to Car Trunk Organizer Collapsible Storage Bin with Dividers, we collect your full billing address, shipping delivery address, payment method details (we do not store full credit card numbers on our servers, all payment processing is handled through certified, secure payment gateways), and order notes you choose to provide.
  • ‌Communication Data‌: When you reach out to us via our “Contact” page, send us an email, or chat with our customer support team, we collect the content of your messages, your contact information, and any additional details you share to help us resolve your queries about products, shipping, returns, or warranty claims.
  • ‌Survey and Feedback Data‌: When you voluntarily participate in customer surveys, leave product reviews, or share feedback about your experience with our products (such as the user testimonial about our car organizer box fitting perfectly in sedan center consoles and holding charging cables, sunglasses and parking cards without sliding on bumpy roads), we collect the content of your submissions to improve our product selection and service quality.
  • ‌Marketing Preference Data‌: When you sign up for our newsletter to receive updates about new arrivals, exclusive promotions, and limited-time offers for our car essentials, we collect your email address and your stated preferences for the type of content you wish to receive.

2.2 Information We Collect Automatically

When you browse our website, we automatically collect certain technical information to optimize site performance, prevent security risks, and understand user behavior patterns:

  • ‌Device and Browser Information‌: We collect data about the type of device you use to access our site, your operating system, browser type and version, unique device identifiers, IP address, and language preference settings.
  • ‌Website Usage Data‌: We track details of your interactions with www.oscarorecambiossl.com, including the pages you visit, the products you view (such as our New Arrivals collection under the Car Fragrance category, or the top-selling Car Garbage Bag Organizer Box range), the time and date of your visit, the duration of your stay on each page, the links you click, and the search terms you enter on our platform.
  • ‌Cookie and Similar Tracking Technologies Data‌: We use cookies, web beacons, and other standard tracking technologies to remember your shopping cart contents (including notifications for when your cart is empty, as displayed on our site), save your login session, personalize your product recommendations, analyze website traffic, and prevent unauthorized access to your account. You can manage your cookie preferences at any time through your browser settings, though disabling certain cookies may limit some functionality of our website.

3. How We Use Your Personal Information

We only use your collected personal data for legitimate, clearly stated purposes that align with delivering our e-commerce services to you, including:

  • ‌Order Fulfillment and Transaction Management‌: We use your order details, shipping address, and contact information to process your purchases, arrange for product delivery to your specified location, send you order confirmation updates, shipping tracking notifications, and handle any post-delivery support related to your orders, such as returns, exchanges, or refunds in line with our published Refund and Returns Policy.
  • ‌Account Management‌: We use your registration data to maintain your user account, allow you to access your saved order history, modify your personal details, save your frequently used shipping addresses, and provide you with a faster checkout experience for future purchases of our car tools and accessories.
  • ‌Service Personalization‌: We analyze your browsing and purchase history to curate personalized product recommendations for you, so you can easily discover relevant items that match your needs, whether you are looking for a Car Sun Visor Organizer for CDs, documents and sunglasses, or Kids Car Seat Hooks with Toy Holder and Snack Storage Pockets for family road trips.
  • ‌Customer Support and Query Resolution‌: We use the contact details and information you share in communications to respond to your questions, resolve technical issues you may encounter on our website, address product-related concerns, and provide timely assistance to ensure you have a smooth, stress-free shopping experience.
  • ‌Website Performance and Security Optimization‌: We use automatically collected technical data to monitor and improve the functionality of www.oscarorecambiossl.com, identify and fix technical bugs, protect our platform from unauthorized access, fraud, cyberattacks, and other malicious activities, ensuring that every visit to our website is fast, stable, and secure.
  • ‌Marketing Communications (With Your Explicit Consent)‌: When you opt in to receive our marketing emails, we send you updates about new product arrivals, exclusive discount offers, seasonal promotions for our car essentials, and useful driving and car organization tips. You can unsubscribe from our marketing mailing list at any time, by clicking the “unsubscribe” link located at the bottom of every marketing email we send, or by contacting us directly at hexit@oscarorecambiossl.com. We will never send you unsolicited marketing messages, and we will stop all marketing communications to you immediately once you submit an opt-out request.
  • ‌Legal Compliance and Policy Enforcement‌: We may process your personal information when it is required to comply with applicable laws, regulatory requirements, valid legal requests from public authorities, enforce our Terms of Service, Shipping Policy, and other website policies, or protect the legal rights, property, and safety of OSCARO RECAMBIOS SL, our customers, our staff, and the general public.
  • ‌Product and Service Improvement‌: We analyze aggregated, anonymized user behavior data to identify popular product categories, optimize our website navigation (including access links for our useful pages such as Home, Shop, Car Fragrance, Car Garbage Bag Organizer Box, Car Storage Hook, About, and Contact), refine our product selection to better meet the needs of driving enthusiasts, and enhance the overall user experience on our platform.

4. Sharing of Your Personal Information

We never sell, rent, or trade your personal information to third parties for their independent marketing purposes. We only share your data with trusted third-party service providers who are bound by strict data protection obligations, and only to the extent necessary to deliver our services to you:

  • ‌Authorized Service Providers‌: We share necessary information with vetted partners who help us operate our business, including:
    1. Payment processing providers, to securely handle your transaction payments without storing your full sensitive payment data on our local servers.
    2. Shipping and logistics partners, who receive your shipping address and contact information to deliver your ordered car accessories to your designated location efficiently and safely.
    3. Website hosting and cloud service providers, who host our www.oscarorecambiossl.com platform and ensure its stable 24/7 operation.
    4. Data analytics service providers, who help us analyze website traffic patterns in anonymized, aggregated form to optimize our site performance.
      All these third parties are required to sign data processing agreements with us, which mandate that they protect your personal information at the same security standards we follow, and they are prohibited from using your personal data for any purposes other than the specific tasks they are contracted to perform on our behalf.
  • ‌Legal and Regulatory Disclosures‌: We may disclose your personal information if we are required to do so by law, court order, governmental investigation, or other valid legal process. We will also disclose your data if we believe in good faith that disclosure is necessary to protect our rights, respond to a legal claim, prevent harm to our customers, our employees, or the general public.
  • ‌Business Transfer Scenarios‌: In the event of a merger, acquisition, reorganization, or sale of all or a portion of the assets of OSCARO RECAMBIOS SL, your personal information may be transferred to the relevant successor entity. We will notify you via prominent notice on our website, or via email, of any change in ownership or the use of your personal information, as well as any new rights you may have regarding your data, before your personal information is transferred to the new entity.

5. Data Storage and Security

We implement industry-leading, comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, destruction, accidental loss, or misuse:

  • All sensitive personal data, including payment information and contact details, is encrypted using secure SSL/TLS technology during transmission between your browser and our website servers.
  • Our servers are hosted in secure, monitored data centers with 24/7 physical access control, firewalls, and regular security patches to prevent unauthorized network intrusions.
  • Our internal staff are provided with strict data protection training, and access to your personal information is restricted only to authorized team members who require the data to perform their job duties, such as order processing and customer support.
  • We have established regular data backup protocols, incident response plans, and security audit procedures to ensure that any potential data security risks are identified and resolved promptly.

We will retain your personal information only for as long as it is necessary to fulfill the purposes we collected it for, including to complete your orders, maintain your active account, resolve any ongoing disputes, enforce our agreements, and comply with applicable legal, tax, and accounting record-keeping requirements. When your personal data is no longer required for these purposes, we will securely delete or anonymize it in a permanent, irreversible manner.

6. Your Privacy Rights

Depending on your location, you have a set of clearly defined legal rights over your personal information that we hold. At OSCARO RECAMBIOS SL, we respect all of these rights, and we make it easy for you to exercise them at no extra cost to you:

  • ‌Right to Access‌: You can request a copy of all the personal information we hold about you, including details about how we process and share your data, at any time.
  • ‌Right to Rectification‌: If you find that any of the personal information we have about you is inaccurate, incomplete, or out of date, you have the right to ask us to correct and update that data immediately.
  • ‌Right to Erasure (Right to be Forgotten)‌: You can request that we delete your personal information from our systems, when the data is no longer necessary for the original purposes we collected it for, when you withdraw your consent for data processing, or when you object to our processing activities and there is no overriding legitimate legal reason for us to retain your data.
  • ‌Right to Restriction of Processing‌: You have the right to request that we limit the processing of your personal information, in scenarios where you dispute the accuracy of the data, the processing is unlawful, or we no longer need the data for our original purposes but you require the data to establish, exercise, or defend legal claims.
  • ‌Right to Data Portability‌: You can request to receive your personal data in a structured, commonly used, machine-readable format, or ask us to directly transfer the data to another data controller, where technically feasible.
  • ‌Right to Object‌: You have the right to object to our processing of your personal information for direct marketing purposes at any time, without needing to provide any specific reason. You may also object to processing that is based on our legitimate interests, and we will stop the processing unless we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests.
  • ‌Right to Withdraw Consent‌: For any processing activities of your personal data that are based on your explicit consent, you have the full right to withdraw your consent at any time, without affecting the lawfulness of processing that was carried out before your withdrawal.

To exercise any of these rights, you can simply send us a request via email at hexit@oscarorecambiossl.com, or contact us via our registered phone number +34 628 673 094. We will respond to your valid request within 30 calendar days. We may ask you to verify your identity before processing your request, to ensure that we are disclosing or modifying your personal information only to you, and not to an unauthorized third party. If you are not satisfied with our response to your request, you also have the right to submit a complaint to the relevant data protection supervisory authority in your country of residence.

7. Children’s Privacy

Our e-commerce website, www.oscarorecambiossl.com, is designed and intended for use by adults aged 18 years and older. We do not knowingly collect any personal information from children under the age of 16. If we become aware that we have accidentally collected personal data from a child under 16 without verifiable parental consent, we will take immediate steps to permanently delete that information from all our servers and systems. If you believe that we may have collected personal information from a child under the relevant age limit, please contact us immediately at hexit@oscarorecambiossl.com so we can resolve the issue promptly.

8. Third-Party Links

Our website may contain hyperlinks to third-party websites, such as links to our trusted payment partners, social media platforms, or complementary service providers. When you click on any of these third-party links, you will be redirected to an external site that is operated and controlled by a separate entity, and OSCARO RECAMBIOS SL has no influence or control over the privacy policies, terms of service, or data handling practices of those external websites. We strongly recommend that you review and read the full privacy policy of every third-party site you visit, before you provide any of your personal information to them. We do not take any responsibility or liability for the activities, content, or data protection practices of any external third-party sites.

9. Updates to This Privacy Policy

We may occasionally update and revise this Privacy Policy to reflect changes in our business operations, new regulatory requirements, or improvements to our service offerings. When we make material updates to this policy, we will change the “Effective Date” stated at the top of this document, and post a prominent notification on the homepage of www.oscarorecambiossl.com to inform you about the changes. We encourage you to review this Privacy Policy periodically on a regular basis to stay informed about how we are protecting your personal information. Your continued use of our website and services after the effective date of the revised Privacy Policy will be considered as your acknowledgement and agreement to the updated terms.

10. Contact Us

If you have any questions, comments, concerns, or complaints regarding this Privacy Policy, our data processing practices, or any privacy-related matter related to your use of the OSCARO RECAMBIOS SL online store, please do not hesitate to get in touch with us at your convenience:

  • Company: OSCARO RECAMBIOS SL
  • Address: Ronda Can Rabada 2, Planta 1, Local 6, 08860 Castelldefels, Barcelona, Spain
  • Email: hexit@oscarorecambiossl.com
  • Phone: +34 628 673 094

Our dedicated team will respond to your inquiry as soon as possible, and work with you to resolve any privacy-related issues to your full satisfaction.